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Privacy Policy

Welcome to Cake Lab - Birthday cake delivery KL & Selangor, Malaysia! This Privacy Policy describes how Cake Lab ("we," "us," or "our") collects, uses, and shares information when you use our website https://cakelab.io/  (the "Site").

1. Information We Collect

a. Personal Information

When you visit our website, we may collect personal information that you provide voluntarily, such as:

  • Name
  • Email address
  • Phone number
  • Address

b. Non-Personal Information

We may also collect non-personal information automatically, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of your visit

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Processing and fulfilling orders
  • Improving our products and services
  • Personalizing your experience
  • Sending promotional emails (with your consent)
  • Analyzing website usage and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Trusted third parties who assist us in operating our website, conducting our business, or servicing you
  • Law enforcement agencies, government officials, or other third parties when required by law

4. Cookies

We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

5. Your Choices

You can manage your communication preferences by unsubscribing from promotional emails or contacting us directly. You may also have the right to access, correct, or delete your personal information.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on the website with the effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at cakelab.hello@gmail.com